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How to · Paid media and advertising

How to brief a designer for performance creatives

What a performance creative brief must contain before a designer opens a file. Includes why briefing by adjective produces work nobody can measure.

Performance creative is not brand creative

A brand asset exists to be remembered. A performance asset exists to make a specific person take one action now. They are judged by different evidence and they are produced from different briefs. Most disappointing ad creative comes from a brief written for the first and used for the second.

The practical consequence is that a performance brief has to carry commercial information a designer would not normally be given. What the buyer currently believes. What they are worried about. What number the work will be judged on. Without those the designer is guessing and you are paying for taste.

What the brief costs and what the designer will not supply

The brief itself costs your time rather than money and it is the cheapest input in the whole exercise. What it excludes matters more. A design fee does not include media spend. It does not include positioning or offer development unless you have asked for that explicitly. It does not include endless revisions. And it does not include your assets.

You supply the real logo file in a vector format along with product photography and any licensed imagery. A designer should never reconstruct recolour or approximate your logo from a screenshot and a brief that forces them to is a brief that produces off-brand work. If you cannot find the original files that is the first job rather than a detail. A fixed scope such as performance creatives with a published rate makes the boundary of revisions explicit which is usually where briefs go wrong. Service fees carry GST at 18%.

When to brief a designer and when to stop first

Brief a designer when you know what you are claiming and to whom. The work then becomes execution and execution is what a designer is good at. Also brief one when you have a creative that already performs and want variations around a proven argument.

Do not brief a designer when you do not yet know your single claim. No amount of craft resolves a muddled proposition and you will spend the fee discovering that. Do not brief one when the real gap is copy and argument. That is a different skill and asking a visual designer to supply it produces attractive work that says nothing. And do not commission a batch of creatives when you have no media budget to run them against. Assets sitting in a folder earn nothing and creative goes stale while it waits. Order creative against spend you have actually committed.

What the brief has to contain

Give one claim per creative. Not three benefits arranged tastefully. One argument that a person could repeat. If you have three arguments worth making then that is three briefs and the testing will tell you which argument matters.

Name the objection you are working against. Too expensive. Too slow. Never heard of you. Worried it will not fit. The objection shapes the image far more than the product does. Then state the placements and exact dimensions you need along with the safe areas where interface elements will cover the frame. Say where the click lands and what the page says when it arrives because a creative promising one thing and a page saying another fails regardless of quality.

Finally state how the work will be judged and against what. Name the existing creative it has to beat and give its current cost per result. A designer who knows the target behaves differently from one who knows only the brand colours.

How to judge the output

Internal approval flatters. Whether the team likes it predicts nothing and group review reliably pulls work towards the inoffensive middle. The least objectionable option in a meeting is rarely the one that stops a thumb.

The measure that matters is cost per qualified result against the control it was briefed to beat. Judge on that and nothing else once the work is live. Before it goes live the only fair check is whether it answers the brief. Does it make the one claim. Does it address the named objection. Does it work at the sizes specified.

The common mistake

The expensive error is briefing by adjective. Make it premium. Make it pop. Make it look like that brand we admire. These instructions cannot be satisfied or disproved so the designer produces something defensible and you produce rounds of revisions that are really arguments about taste. Each round costs fee and delay and the resulting asset has no measurable intent built into it.

The companion mistake is asking for one creative that works everywhere. A square feed image stretched into a vertical story crops the message out of the frame. Specify every placement you intend to run or accept that some placements will carry a broken version of your work.

Close the loop with data not opinions

Most designers never learn how their work performed. Send the results back. Tell them which creative won which lost and by how much on cost per result. This single habit improves the next batch more than any increase in fee because the designer starts to form a view about your buyers rather than about your preferences. It also changes the conversation from whether you liked something to whether it worked which is a far cheaper conversation to have.

This guide explains how something works. It is not legal, tax or financial advice, and rules change. Confirm anything regulatory with a qualified professional before you act on it.