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What it costs · People, hiring and culture

How to set salary bands in a small company

What salary banding costs a small business, when you are too small to need it, and how to build bands that survive the first awkward question.

Two people, one job, different pay

You pay what you negotiated. One person asked firmly at the offer stage and one did not. Eighteen months later they do substantially the same work and one earns noticeably more. They have worked this out because people always do.

The question you cannot currently answer is why. Not the real answer which is that one negotiated better. An answer you could say out loud. Salary bands exist to give you that answer and to stop you accumulating more of these situations.

What banding costs and what it does not do

Banding does not reduce your payroll. In the first year it almost always increases it because the exercise surfaces two or three people sitting below where the band says they should be and you then have to decide what to do about them. Anyone approaching this as a cost control measure has the wrong tool.

The money cost is small. Published salary data from job platforms and a few honest conversations with recruiters and peer owners will get you close enough. Where you pay for a formal benchmarking report the fee is a professional service with GST at 18% on top. The real costs are your time and the correction. Budget a few days of work for a first pass and then budget actual rupees across two or three review cycles to lift the people the bands expose. If you cannot fund that correction then stop reading here and do not publish bands.

Who is too small for this

A four-person business should not build salary bands. With four people you can hold the whole compensation picture in your head and the structure adds administration without adding fairness. Write one page listing each role and what you think it is worth in the market and revisit it annually.

The exercise starts to earn its keep somewhere around eight to twelve people or at the point where you have two people in the same role or where a manager other than you makes offers. The business that should definitely not do this is the one that will publish bands and then decline to honour them. Visible bands with unfixed gaps underneath are more corrosive than no bands at all.

How to build them

Define levels by scope rather than by title. What decisions does a person at this level make alone. What do they escalate. Who checks their work. Three or four levels is plenty for a company under fifty people and each level should be describable in two sentences. Titles can be generous. Levels should be strict.

Then put a range on each level with a floor and a midpoint and a ceiling. The midpoint is what you intend to pay a solid performer. The floor is for someone growing into the level and the ceiling is where the level stops and the next one begins.

Place every current employee against the ranges and look at who sits outside. Anyone below the floor is a correction you have committed to. Anyone above the ceiling is a conversation about scope rather than a pay cut. Finally decide what you will publish. Publishing level definitions and the ranges is a real commitment and you should not do it until the corrections are funded.

How to judge whether the bands are working

The metric that matters is whether you can answer the awkward question in one sentence that does not mention negotiation. If an employee asks why a colleague earns more and the honest answer is that the colleague pushed harder at offer stage then your bands are decorative. A second useful check is the spread of people's pay relative to their level midpoint. Tight spread means the bands are real.

The metric that flatters is average salary against market. An average sits comfortably on top of two people who are badly underpaid and one who is overpaid. The average will reassure you and the three individuals will keep their own counsel.

The common mistake

The expensive error is building the bands around existing salaries. It is the natural thing to do because it produces a structure with nobody out of range and therefore no bill to pay. It also permanently institutionalises the negotiation outcomes you built the bands to escape. You now have a written document saying the person who negotiated well is correctly paid and the person who did not is also correctly paid.

Build the ranges from the market first. Then place your people and look at the damage. The gap you find is the actual cost of having had no structure and seeing it in rupees is the point of the exercise.

How the number is structured

A band is a cost-to-company figure and how that figure is split between basic pay and allowances and retirement contributions affects both the employee's take-home and your statutory obligations. Provident fund contributions are calculated on defined components of pay. Tax deduction at source on salary depends on the employee's declarations and the regime they choose. Reimbursements are treated differently again. None of this changes what the role is worth but it changes what the employee receives from the same band. A qualified professional should confirm the structure for your situation before you build it into offer letters.

This guide explains how something works. It is not legal, tax or financial advice, and rules change. Confirm anything regulatory with a qualified professional before you act on it.